Strictly European Motors Ltd typically ship all in-stock orders within 1-2 business days of your order being placed. All orders placed on a weekend or holiday closure will be processed the next business day. In the event of a back-order or out of stock item we will do our best to contact you by phone or email with an estimated ship date for the item(s) you ordered. Some items are noted as special-order or require lead-times, so please keep that in mind when ordering such products. To ensure the fastest delivery of your order, some items may be drop-shipped to you from a third party, or shipped in a separate package.
Strictly European Motors Ltd uses Canada Post, UPS and Fed Ex as our primary shipping companies. Strictly European Motors Ltd will make every attempt to ship your order using the method you selected at checkout but in some cases we will ship with an alternative shipping method without notice. Strictly European Motors Ltd is not responsible for any delays caused by any shipping company.
Strictly European Motors Ltd webstore estimates shipping costs to the best of its ability using standard shipping company data bases and dimension data that is entered. All shipping costs are not final and Strictly European Motors Ltd has the right to change shipping cost. Once recalculations of shipping costs are made, a notification will be sent by phone or email. Once recalculated and shipping costs are paid, and only then will Strictly European Motors Ltd ship out your order.
All quoted shipping charges include insurance, handling, and shipping. If your email is provided to us, you will receive your tracking information.
Some items are classified by both carriers as over-sized items. Examples of such items would include, but are not limited to; exhausts, brake kits, suspension packages, etc. As such, extra charges may apply. You will be provided with a quote at the time of your time of purchase. Spot quotes on shipping are valid for 15 days from the initial quote.
Free Shipping Policy
Free shipping is for Canada only and covers all items that are listed as Free shipping. If a Free shipping item is purchased with a non-free shipping item or an over-sized item, the shipping cost will be calculated at check out for non-free shipping items. All items shipped with FREE shipping will still be subject to actual shipping charges if returned. Also, all orders of $299.99 or higher value are eligible for free shipping in Canada. Certain items are excluded from free shipping all together, which may include over-sized or overweight items, including specifically Brake Rotors, among others.
All International Shipments:
Customers are responsible for any and all duty or applicable taxes imposed by their respective countries/provinces/states. Take note that Customs may delay shipments, and such delays are outside of the realm of our control. Please inspect your package upon arrival for damage, and if noticed, contact the carrier immediately. You have 3 days after receiving your item to report missing or damaged product. Strictly European Motors Ltd is not responsible for lost, stolen or damaged goods.